HOTEL RESERVATION AND CUSTOMER CARE CONSULTANT
Kuala Lumpur - Full time
Job Description : • Handling inbound calls and e-mails regarding hotel reservation and enquiries. • Ensure prompt and accurate answering of all incoming correspondences with regards to hotel reservation. • Process all reservation requests, changes and cancellations by phone, fax, mail, internally and through corporate reservations centre or travel agencies. • Good interpersonal and communication skills. • To explain guarantee, special rate and cancellation policies to callers. Job Requirements: • SPM /Diploma/Degree with a minimum of 1 year experience in Reservations Department/ Hotel or as a...
01-03-2016 - yello.com.my