Customer Service Consultant, DIGI Centre Location :- 1) Central (20 Vacancies) - Bukit Tinggi - Time Square - Klang - SS2, PJ 2) Eastern (5 Vacancies) - Kuantan 3) Sabah (5 Vacancies) - Lintas - Sandakan - Api Api 4) Sarawak (5
Responsibilities: Attend to walk-in enquiries and complaints from customers professionally, efficiently and responsively. Handle activation, termination, barring of calls for lost/stolen handsets, change of plans, updating of subscriber information/details and requests to activate/register for Value Added Services. Handle bill payments and any other monetary transactions made by customers over the counter and ensure that the payments are recorded in the appropriate systems and credited into the customer’s account correctly and on a timely basis. Handle customer service/loyalty booth at road...
05-11-2009 - yello.com.my