(MYS-Penang) Qlty & Standards Sr. Analyst
*Job Description* * Works in the architecture, definition, facilitation and implementation of quality processes and standards in alignment with business objectives by adopting best practices from industry standards/models. * Drives continuous quality improvement through strategy, quality management systems and metrics for measurable results to achieve customer delight. * Builds and promotes a quality oriented culture in the organization, through innovative quality infra-structure, communications, awareness programs, and training. A call center quality assurance representative has a number of...
13-03-2015 - arca24.com